Repeta Terms of Service

Version of 2026-10-13. The service itself is available in Ukrainian and Russian; these terms are also available in Ukrainian, Russian and Polish.

1. Who we are

Repeta (https://repeta.me) is an AI conversation trainer, our own software product. You enter into the contract for the use of the service with: IE Evgeny Gorshtein (Lyubarov) / ინდ. მეწარმე ევგენი გორშტეინ(ლიუბაროვი), individual entrepreneur (Georgia), registered by National Agency of Public Registry of Georgia, identification number 322781361, address: Varkhani village, Adigeni Municipality, 0300. E-mail: hello@repeta.me, phone: +995 599 043 526.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles payments, receipts, taxes and refunds under its Buyer Terms.

The service is intended for persons aged 18 and over.

2. What the service is

• Software in which you hold a conversation, by voice or text, with an AI counterpart in typical everyday situations and receive feedback on your mistakes.
• The counterpart is an artificial intelligence (AI). Its lines are generated by AI and its voice is computer-synthesised. No human takes part in the conversation.
• The service is not an educational institution, does not issue educational certificates and is not connected with any state examination board. We do not promise the result of any exam.

3. Account

An account is created automatically in your browser. Before the first conversation you confirm that you are at least 18 years old. To restore access from another device, add your e-mail in the account. Do not share your access with third parties.

4. Plans and prices

• Free conversation: up to 7 minutes, once per account and device.
• Annual plan: 289 zł as a single payment for 12 months of access, no automatic renewal.
• Monthly subscription: 39 zł per month, renews automatically until you cancel it.
• Paid plans have a fair-use limit: up to 12 conversations of 10 minutes per calendar month. The balance is shown in the account.
• How time is counted: only the conversation itself — waiting for the partner's answer is not counted. Each of your lines counts for at least the time needed to listen to the partner and say (or type) your answer, plus a few seconds; a started conversation with at least one line counts for at least 1 minute. To prevent automated use there is a technical daily limit per account; it does not affect normal conversations.
• Prices are final and already include taxes (VAT): you pay exactly the amount shown on the site. The tax is calculated and paid by Paddle as the seller.

5. How the contract is concluded

The contract is concluded when, on the payment page, you tick your agreement to these terms and your request to start access immediately, press the payment button and Paddle confirms the payment. Right after the payment we e-mail you a confirmation of the contract: the plan, the price, information on the right of withdrawal, the boxes you ticked at payment, and these terms as an attachment.

The contract is concluded in the language you chose on the site. A Polish version is always available: Regulamin po polsku.

6. Cancelling the subscription and refunds

The monthly subscription can be cancelled in the account with one click; access remains until the end of the paid period and there are no further charges. We refund the first payment of any plan in full within 14 days. Details: Refund Policy.

7. Right of withdrawal

If you are a consumer, you may withdraw from the contract within 14 days of the payment without giving any reason.

How to withdraw: the “Withdraw from contract here” button in the account, the link in the purchase confirmation e-mail, an e-mail to hello@repeta.me, or the model withdrawal form. It is enough to send your statement before the 14 days end.

At payment you asked us to start access immediately. By law, if you then withdraw, you pay only for the time you have used, and once the service has been fully performed the right of withdrawal is lost. We go further than the law: we refund the first payment of any plan in full if you withdraw within 14 days.

Paddle refunds the money by the same payment method within 14 days of receiving the withdrawal. A confirmation with the date and time of your withdrawal is sent by e-mail.

The right of withdrawal applies to the first payment. A renewal of the monthly subscription is not a new contract: the subscription can be cancelled at any time and no further charges will be made.

8. Acceptable use and suspension of access

Prohibited: automated access, attempts to bypass limits, using the service for insults, threats or unlawful content.

We may suspend access only for a serious breach of these terms: automated access, bypassing limits, threats and unlawful content. We will first write to you by e-mail and, where possible, give you time to remedy it. If we close access through no fault of yours, we refund the unused paid period.

9. Liability and quality

We are responsible for the service conforming to these terms and to the description on the site for the whole paid period. If something does not work, write to us: we will fix it free of charge within a reasonable time. If it cannot be fixed, you may demand a price reduction or withdraw from the contract under consumer law. AI answers may contain inaccuracies: this is a language trainer, not legal, medical or immigration advice. Nothing in these terms limits your rights under mandatory consumer law.

10. Changes to the service and terms

We may change the service and these terms only for the following reasons: changes in law, requirements of payment and AI providers, security, bug fixes, new features. We will notify you of material changes by e-mail at least 14 days in advance. If a change noticeably worsens the service for you, you may terminate the contract within 30 days and we will refund the unused period. The price of a period already paid does not change.

11. Complaints

Complaints can be sent to hello@repeta.me. Describe what is wrong and give the e-mail of your account. We will reply by e-mail within 14 days.

12. Technical requirements

An up-to-date browser (Chrome, Safari, Firefox, Edge), an internet connection and, for voice mode, a microphone. Text mode is available without a microphone.

13. Governing law and disputes

The law of Georgia applies. If you are a consumer living in the EU, you keep all rights granted by the mandatory law of your country of residence, and you may bring a claim before the courts of your place of residence.

14. Referral programme "Recommend to a friend"

• Your personal link is in the account and after each conversation. Rewards are conversation minutes in Repeta only: not money, not discounts; they cannot be exchanged or transferred.
• A friend who comes through the link for the first time gets 10 extra minutes on the free conversation — once, only for a new account on a device where the free conversation has not been used, and not from the same network (Wi-Fi, home internet) as the person who invited them. One link gives these minutes to at most 3 new friends per day.
• You get 60 minutes when the invited friend pays for a plan. If within the withdrawal period (14 days) the friend withdraws from the contract or that payment is refunded, or the payment is charged back, the reward is cancelled.
• The minutes are added to the current month's limit, or to your free minutes if you have no plan. At most 10 rewards per 12 months.
• Inviting yourself (the same account, device or e-mail) and artificial invitations do not count; in such cases we may cancel rewards.
• We store who invited whom in order to grant and check rewards (see the privacy policy). The programme may be changed or ended; minutes already granted are kept.